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Privacy Policy

Privacy Policy for Max and Stone Jewelry E-Retailer

SECTION 1 - INFORMATION WE COLLECT

When you make a purchase from our store, we collect personal information necessary for the transaction, including your name, address, and email address. As you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system. 
Email Marketing: With your consent, we may send you emails regarding our store, new products, promotions, and updates.
SMS Marketing: With your permission, we may send you SMS messages (limited to twice a month) about our store, new products, promotions, and updates. We respect your privacy and use your information solely for sending order notifications, marketing offers, and transactional messages, including requests for reviews. Our website utilizes cookies to track items in your shopping cart, including abandoned checkouts, which allows us to send cart reminder messages via SMS. 
Text Marketing Notifications: By subscribing to our text notifications, you agree to receive recurring automated marketing messages at the phone number you provide. Consent is not a condition of purchase. You can opt-out by replying STOP, and for assistance, reply HELP. Standard message and data rates may apply.

SECTION 2 - CONSENT

How do we obtain your consent? 
When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for delivery or returns, we assume you consent to our collection and use of that information for those specific purposes. If we request your personal information for additional reasons, such as marketing, we will either ask for your explicit consent or provide an option to decline. 
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at hello@maxandstonejewelry.com.

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

Generally, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform their services for us. Certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we must provide for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled. Please note that some providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of that jurisdiction. When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY OF YOUR INFORMATION

To protect your personal information, we implement reasonable precautions and follow industry best practices to prevent unauthorized access, misuse, alteration, or destruction. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to industry standards and best practices to protect your information.

SECTION 6 - COOKIES

We use the following cookies to enhance your experience on our website:
  • _session_id: Unique token, sessional; stores information about your session (referrer, landing page, etc.).
  • _store_visit: No data held; persistent for 30 minutes from the last visit; used for internal stats tracking.
  • _store_uniq: No data held; expires at midnight of the next day; counts visits to a store by a single customer.
  • cart: Unique token, persistent for 2 weeks; stores information about your cart contents.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite; used to determine if the current visitor has access if the shop is password-protected.

SECTION 7 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon posting on our website. If we make significant changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek more information, please contact our Privacy Compliance Officer at hello@maxandstonejewelry.com.